Case Study

Intranet Portal - BPM
South Jersey Healthcare
Location:
NJ, USA
Industry:
Healthcare
Environment :
SharePoint 2010
Skills:
State Machine Workflow, Visual Studio 2008, CSS, jQuery
Project(s):

"Optimizing Financial Operations in South Jersey Healthcare Through Microsoft SharePoint Integration"

About the Client

South Jersey Healthcare (SJHC) is a nonprofit healthcare organization dedicated to serving the community of Southern New Jersey. With a legacy dating back to 1898 when Bridgeton Hospital first began its mission, SJHC has been the primary healthcare provider in the region for the past 15 years.

SJHC encompasses three hospitals, numerous multi-specialty health centers, and a comprehensive cancer center, totaling over 100 locations across Gloucester, Cumberland, Salem, and Camden counties. Within these facilities, SJHC offers a range of services including rehabilitation, urgent care operations such as outpatient imaging, cardiac testing, sleep disorder diagnosis and treatment, and various other medical practices.

The Challenge

SJHC previously relied on a manual process for managing Capital and Operational Expense Requests, where requests were recorded on paper forms and then manually entered Excel workbooks at different stages of the process.

This manual system posed challenges for periodic reporting and accurate forecasting of funds and expenditures.

Handling nearly 1,000 requests annually, the paper-based system failed to provide instant access to accurate information about ongoing requests, hindering efficiency and transparency within SJHC's operations.

Furthermore, given the advancements and availability of newer versions of SharePoint, such as 2010 and 2013, SJHC sought to upgrade their existing environments.

The Objective

- The transition involved migrating from MOSS 2007 to SharePoint 2010, followed by an upgrade to SharePoint 2013.

- Customizing a solution to automate the financial processes for both Capital Expense requests and Operational Expense requests.

-Implementing a SharePoint workflow to streamline budget approvals at each stage.

-Developing a user-friendly dashboard for enhanced accessibility.

-Creating a custom progress bar to track the status of requests at various stages.

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The Solution

SJHC's existing environment was based on the MOSS 2007 platform.

Given the need to automate the Capital and Operational Expense Request processes, a decision was made to develop a custom solution using MOSS 2007 and Microsoft Visual Studio to streamline the entire financial process.

This custom solution included application pages, event receivers, and branding files such as CSS and jQuery, alongside state-machine workflows tailored to each aspect of the financial process.

Considering the multi-stage nature of each financial process and the necessity for iterative feedback, a state-machine workflow was crafted. This workflow orchestrates budget approvals at every stage. Upon creation of a budget approval request, it progresses through subsequent steps based on approvals until it reaches the final approval stage. At each stage, requests can be approved or returned to a previous stage for adjustments. Therefore, distinct workflows were devised for both Capital Expense requests and Operational Expense requests.

Additionally, a dashboard was designed to provide users with insights into pending tasks and their respective stages. Furthermore, a custom progress bar was developed to visually represent the progression of workflows.

With the introduction of SharePoint 2010, SJHC aimed to migrate their existing MOSS 2007 environment to leverage the latest Microsoft SharePoint technology and its enhanced features. This migration was executed using the content database migration approach. Moreover, several upgrades were implemented in the custom solution, enhancing the functionality of the financial processes with the incorporation of SharePoint 2010's capabilities.

Following the release of Microsoft SharePoint 2013, another content database migration was executed to transition the current environment from SharePoint 2010 to SharePoint 2013, accompanied by several enhancements to the custom solution.

Leveraging the SharePoint platform, the budgeting processes for Capital and Operational expenses were automated, significantly enhancing efficiency and effectiveness.

Benefits

Automating processes from endpoints enabled SJHC to save considerable time and costs associated with document management. Additionally, the implementation of a more accurate real-time reporting system for financial data allowed SJHC to streamline their entire process.

With the incorporation of dashboards, notifications, and improved search functionality, users can now navigate through requests efficiently and swiftly.

The real-time visual representation of data, including the progress bar, facilitated SJHC users in easily and swiftly identifying the stage of each request.

Let's Get Started

Our proven methodologies and a track record of excellent services backed with by years of experience with SharePoint will ensure a high success ratio and a greater user acceptance.

Let us know what you are looking for and get a quick quote from our SharePoint team!

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